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Delete Account

This page explains how to request deletion of your Wooboi Chicken account (the “Wooboi” app and website, including online ordering) and the personal data associated with it.

How to request account deletion

To delete your Wooboi account, send an email to wooboiapp@gmail.com with the subject line “Account Deletion Request”.

  • Send the email from the email address registered to your account, or
  • If you cannot use the registered email address, include the name and phone number used on your account so we can verify your identity.
Timing

Your account and associated personal data will be deleted within 7 days of receiving your request. We may contact you at the email address provided if we need to verify your identity.

What is deleted
  • Your account profile, including your name, email address, and phone number
  • Saved addresses and saved preferences
  • Saved payment methods on file with your account
  • Marketing and communication preferences
What may be retained

Records of past orders and payment transactions may be retained for the period required by applicable law, tax, accounting, fraud-prevention, and dispute-resolution requirements. Where possible, this retained information is kept only to the extent required and is not used for any other purpose.

For more information on how we handle your data, see our Privacy Policy.